Delivery
Delivery Policy
Overview
BLOCKsignalling ships orders worldwide from the UK. We aim to dispatch all orders promptly and ensure they are packaged securely to arrive in good condition.
Dispatch Times
Orders are typically dispatched within 1–3 working days of purchase, excluding weekends and public holidays. Dispatch times may vary during busy periods or if an item is made to order.
You will receive confirmation once your order has been dispatched.
Delivery Methods
We use reliable postal and courier services appropriate to the destination and size of the order. Delivery methods and estimated delivery times will be shown at checkout where applicable.
Delivery times are estimates only and may vary due to factors outside our control, such as postal delays or customs processing.
International Delivery
We offer international delivery to most countries. Delivery times for international orders will vary depending on destination.
Any customs procedures, local regulations, or delays are the responsibility of the destination country’s postal or customs services.
Delivery Addresses
Please ensure that all delivery details provided at checkout are accurate and complete. BLOCKsignalling cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information.
Lost or Delayed Orders
If your order has not arrived within a reasonable time after dispatch, please contact us using the details on our website. We will investigate the issue and work with the delivery provider to resolve it where possible.
Damaged Items
If your order arrives damaged, please contact us as soon as possible and provide details of the issue. This allows us to resolve the matter quickly.
Changes to Delivery Information
We may update this Delivery Information page from time to time to reflect changes to our dispatch processes or delivery services. Any updates will be published on this page.
